Welcome to MindPlayStore! We strive to provide a seamless shopping experience, including reliable shipping and a straightforward return policy. Below are the details to ensure clarity about how we handle shipping and returns.

Shipping Policy

1. Shipping Options
We offer the following shipping options to accommodate your needs:

• Standard Shipping: Estimated delivery in 5-7 business days.
• Express Shipping: Estimated delivery in 2-3 business days.
• Overnight Shipping: Delivered the next business day if the order is placed before 2 PM EST.

2. Processing Time

• Orders are typically processed within 1-2 business days.
• Please note that orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Costs
Shipping costs are calculated based on the destination, shipping method, and the total weight of your order. The final shipping cost will be displayed during checkout.

4. International Shipping
We currently [offer/do not offer] international shipping. If applicable, customers are responsible for any customs duties or taxes required by their country.

5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details.

Return Policy

Your satisfaction is important to us! If you’re not happy with your purchase, our return policy allows for easy returns.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.
• Products must be in their original condition, unused, and with all original packaging.
• Digital downloads, gift cards, and clearance items are non-returnable.

2. Return Process

• Contact us at info@mindplaystore.com to initiate a return. Please include your order number and the reason for your return.
• Once approved, we will provide you with detailed instructions and a return shipping label (if applicable).

3. Refunds

• Refunds will be issued to your original payment method once we receive and inspect the returned item(s).
• Please allow 5-7 business days for the refund to reflect in your account.

4. Exchanges
If you’d like to exchange an item, please contact us at info@mindplaystore.com. Exchanges are subject to product availability.

5. Return Shipping Costs

• If the return is due to our error (e.g., wrong or defective item), we will cover return shipping costs.
• For other returns, the customer is responsible for shipping fees.

Contact Us

If you have any questions about our Shipping and Return Policy, feel free to reach out to us at:

• Email: info@mindplaystore.com

Thank you for choosing MindPlayStore! We are committed to delivering a great shopping experience.